Contact Sales:1-800-514-1317

Boost your sales team and keep customers happy

Empower inbound and outbound teams with a customizable cloud contact center.
Agent using Contact Center on their laptop with interface
  • Deploying phone system to the cloud

    1-day deployment

    Get up and running in 1 day – no additional resources or IT needed.

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    Simple, clear pricing

    GoTo Contact is 1/3 the price of similar cloud contact center solutions – with no hidden fees.

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    Streamlined management

    Manage your contact center with a single unified admin portal and make it work for your business.

One contact center for both inbound and outbound activity

With GoTo Contact, you can deliver top-notch customer experiences and create better outcomes, without the headaches of a traditional contact center solution.

Inbound

Boost customer satisfaction and improve retention with a system built for inbound support.

  • Customize call flows and dashboards and create a system that works for your team
  • Put customers in touch with the right people with intelligent call routing and auto-queue callback
  • Listen to calls and give agents real-time feedback with Whisper and Barge modes
  • Track call activity and agent performance with analytics
  • And more

Agent on the phone with customer with call queues and statistics

Outbound

Supercharge your sales org with powerful features built for outbound calling and prospecting.

  • Maximize revenue and never miss a call with Outbound Dialer
  • Save reps time and boost productivity with pre-recorded agent messages
  • Keep waiting callers engaged with in-queue SMS chat
  • And more

Agent using Contact Center on laptop with call queue statistics

Integrate with your CRMs

Streamline your customer service workflow by integrating with top CRMs like Salesforce, Zoho and Zendesk. Save your agents time by cutting out the back and forth between applications.

View all Integrations »

Collage of products that integrate with GoToConnect, including Salesforce, Slack, and Teams

Why GoToConnect?

  • Speed dial

    Top-notch performance and reliability

    99.996% uptimes, low bandwidth usage and distributed cloud architecture make our platform one of the fastest, most reliable cloud systems available.

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    24/7 Support

    Around-the-clock support with an average resolution time of 30 minutes keeps your team collaborating when and where you need it.

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    Enterprise-grade security and privacy

    We keep your conversations and data safe and secure with top-of-the-line security features and adherence to standards like SOC 2 Type II and GDPR.

FAQs

Contact our sales team to get started.
GoTo Contact helps you create better customer experiences and increase customer satisfaction, which in turns results in higher retention. By tracking call activity and results, you get insights into how agents interact with customers, and can discover ways to help them improve, speed up their response times, and get better results.
Contact our sales team to explore solutions and plans that work for your business. We always promise clear, transparent pricing with no surprises.
Cloud contact center solutions let you deploy an easy-to-use, customizable call center that works for you and your business and doesn’t require extensive resources to setup. Key features include call analytics, inbound and outbound call monitoring, interactive voice response and automatic call distribution.

Better interactions, better results

Improve engagement and drive better results with GoTo Contact.